Loading...

FAQ

General FAQ:


Insta Playout supports Windows 7 and Windows 10(64 bit) Operating System.

i7 processor or equivalent.

16GB RAM.

Graphics card.

Right click Indytek folder in c:>program files> indytek

Select properties>security> Group or user names> User PC> EDIT> Users>

Permission for users> Click on write and apply.

Refer the PDF manual from the below link.

https://drive.google.com/file/d/1ltQeKeUIO4DrO410Cg-M-HrbuY--TjcL/view?usp=sharing

No. Insta software will not support MAC OS. It works only in Windows operating system.

License FAQ:


LIC file has to be generated from your System with the License key generator we send through email after your payment. After receiving the LIC file we will mail you the full license setup file. Usually it will take maximum of two hours time for this to complete. But as we are based out of India, there might be delay due to the difference in time.

The license is for life time. The support and updates is free for one year from the date of purchase.

Yes. If you need to change the license to other system we will help you to do it. Mail us at the time of change.

Playback FAQ:


Insta playout supports all major file format like AVI, MOV, MKV, MPEG1, MPEG2, MP2, MP4, VOB, H.264, MXF, DV, DVCPRO.

Yes. It support different file format in the same playlist

Yes. Video clips can be trimmed.

Clip can be split as segment and with duration.

Yes. It will support both.

Yes. It supports all formats.

Increase the desktop screen resolution to 1280X720 or more. In lower screen resolution the interface gets overlapped.

Yes. Image file of different format can be added in the playlist and can be able to set the duration of each file.

A LOG report of played clips is stored as TXT file. This file is saved in c:\program files\indytek\insta log

Output FAQ:


Insta Playout supports all Blackmagic Designs Decklink Cards, AJA, Magewell, Bluefish 444, Streamlabs card, Osprey, Deltacast cards.

Give write permission to indytek folder in c:\ program files\indytek as user.

Right click Indytek folder in c:>program files> indytek

Select properties>security> Group or user names> User PC> EDIT> Users> Permission for users> Click on write and apply.

Refer the PDF manual from the below link

https://drive.google.com/file/d/1ltQeKeUIO4DrO410Cg-M-HrbuY--TjcL/view?usp=sharing

For each Insta Playout application different Decklink card can be assigned in the output setting window.

Input FAQ:


Insta Playout supports all Blackmagic Designs Decklink Cards, AJA, Magewell, Bluefish 444, Streamlabs card, Osprey, Deltacast cards.

Yes. Using NDI VMIX source as be added as input.

Stream FAQ:


Yes. Insta Playout and Insta WebTV create a virtual device called INSTA DEVICE. This Insta Device is supported as input in Adobe FMLE to stream in RTMP.

Adobe FMLE is a free application from Adobe. It can be downloaded from their website.

Yes. We can stream the channel to YouTube and Facebook

RTMP, RTSP, UDP and Windows media streaming.

Some secured URL and YouTube URL is not supported in Insta Playout.

It supports RTMP, HLS and UDP streams.

NDI FAQ:


Yes. Insta supports NDI out and NDI input.

Yes. Using NDI Insta Playout, VMIX, OBS and Wire Cast can be connected.

Schedule FAQ:


Yes. It has schedule features.

Yes. Schedule can be created for a week or a month.

Trial FAQ:


14 Days Trial version has all the features without demo watermark.

Trial can be downloaded from the website.

CG FAQ:


Microsoft Windows no longer supports flash files. So Insta Playout does not support flash files.

Yes. CG can auto ON/OFF in the playlist.

Yes. Multi layer CG can be created.

Payment FAQ:


Insta Software can be purchased from our website through PayPal.

Direct Wire Transfer can also be accepted. Mail us for the details.

Usually this will take one or two hours. We are based in India. Sometimes due to time difference it will take some more time.

We have reseller program. Mail us for more details.

Support FAQ:


Yes. Mail us if you need remote access support.

Support and update is free for one year.

Yes. Our SKYPE ID is sales. Indytek

Other FAQ: